Frequently asked questions
What is Vendors.so?+
Vendors.so is a platform that helps small businesses set up an online store and promote their goods. We curate a growing list of trusted small businesses near you so you can buy from them, from the convenience of your home.
How does it work?+
- You can look through product and stores of registered vendors
- Find something you like? Add it to your cart
- Checkout by paying with your bank card or USSD
- Get an email confirming order
- We notify the vendor of the purchase
- Your prder will be processed and delivered to you
- (Optional) You can rate the vendor for their service
Do I need to sign up?+
No. No sign up required to purchase an item. Checkout easily without signup
What's the return policy of products?+
Return policy is stated by individual sellers on their store. Please the store to read the return policy
When do I get my delivery?+
You can state the date you expect your delivery during checkout. If this is not stated, the vendor will deliver it within average delivery time stated in the product details
How do I get my delivery?+
Your items are delivered to the address stated during checkout. You will get an email when your order is confirmed
Can the vendors be trusted?+
We maintain a high standard of vendors on our platform, who are committed to providing a delightful, trustworthy service. If you experience any hiccup with a vendor, please contact us at [email protected] .
