Privacy Policy

Last Updated: Nov. 21, 2024

Vendors.so ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use any of our services, including our no-code store builder platform and related tools ("Services").

1. Information We Collect

We collect the following types of information to provide and enhance our Services:

• Personal Information: Name, email address, store name, physical/business address, and any information you provide during account registration.
• Store Data: Details about your created stores, including settings, products, and configurations.
• Usage Data: Information about how you interact with our Services, such as log data, device information, and analytics.
• Third-Party Data: Information you choose to share when connecting to external services, such as payment processors.

2. How We Use Your Information

We use your information to:

1. Provide, operate, and improve our Services.
2. Customize your experience, including store design and functionality.
3. Facilitate integrations with third-party services like payment processors.
4. Communicate with you regarding updates, security alerts, and support.
5. Analyze trends to enhance our platform's performance and usability.

3. Sharing Your Information

We only share information as necessary to provide or improve our Services:

1. Third-Party Integrations: For example, connecting with payment processors or analytics providers.
2. Service Providers: Trusted vendors that help us operate and improve our Services.
3. Legal Compliance: To comply with applicable laws or respond to lawful requests.
4. Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Your Responsibilities

When using our Services, you may collect information from your customers (e.g., for sales or communication). You are responsible for ensuring that any data you collect is handled in compliance with applicable privacy laws and regulations.

5. Your Choices and Rights

• Access and Update: You can access and update your account information through your user dashboard.
• Delete: You can delete your data directly through the Settings section of your account. If you encounter any issues, you can also contact us at [email protected] for assistance.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe link in our emails.

6. Data Retention

We retain your data only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no security system is infallible, and we cannot guarantee absolute protection.

8. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect data from them.

9. Changes to This Policy

We may revise this Privacy Policy periodically. The updated version will be posted on our website with an updated "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at [email protected].