- General -
What is Vendors.so?+
Vendors.so helps small businesses like you set up an online store easily. No designer or coder needed.
Who can set up a store on vendors.so?+
Vendors.so is designed for small businesses who sell physical goods.
What does it cost to use vendors.so?+
Setting up a store and displaying products on our marketplace is free. We however have a processing charge of 5%
Does processing charge apply to delivery fees??+
Yes, we process all fees together. Please account for this when you set your delivery and product prices.
What are the benefits of using vendors.so?+
- Set up an online store unique to your business for free
- Upload as many products on your store
- Set up an owner's profile on your store, so customers trust you
- Get access to new customers near you that visit vendors.so
- Get paid into your account daily when customers buy
Can I link my store to my social media?+
You get a link customised to your store. You can paste this link on all your social media accounts, and
your customers will have access to all your products
Can I bring my existing customers?+
Of course, your existing customers can buy from you using this link, either they are from Instagram,
whatsapp, twitter
How can I communicate with my customers if they have
questions?+
You can link your whatsapp number to your store and you customers can be able to contact you at any
time
- Marketplace -
How can I feature my products on the marketplace+
- Create an account
- Upload your products
- Set your delivery locations and fees. It's very important to set your delivery fees for every location before we can feature your products
- Enter your bank account details. Your store can't go live until you do
- Once your store is live, we'll take a look and assign it to a category
- Your products will be on the marketplace in no time
My store is live, but I can't find it on the marketplace.+
We expect vendors to prove trustworthiness before we add them to our marketplace. You can do this either by driving at least 5 organic sales on your own with no complaints from customers, or get a vendor already listed on our marketplace to vouch for you. When either of these steps is done, we will look through your catalogue and match your products to the best category on our marketplace.
